Welcome to Highfield Surgery, Hazlemere

27th June 2022: Highfield is one of six practices that make up Arc Bucks Primary Care Network ('PCN') - www.arcbuckspcn.org - from October 1st 2022 all PCNs have been asked to provide additional services outside of normal practice opening hours. Please could you complete this short survey to help us understand where, when and what type of appointments patients would like to have available during these additional hours. This survey is anonymous and should take no longer than 10 minutes to complete. Thank you for your time - https://www.surveymonkey.co.uk/r/LGC2T9X. The survey will remain open until midnight on Friday 1st July.

28th April - Highfield Surgery is now on Facebook - please search Highfield Surgery Doctor for access.

28th April 2022 - There appear to be texts going around purporting to be from Highfield Surgery/NHS stating that the patient has been in close contact with the Omicron Variant - THESE HAVE NOT COME FROM THE SURGERY - PLEASE DO NOT CLICK ON THE LINK.

5th April 2022 - Local COVID 19 Vaccination updates including 5 to 11 year olds - www.buckinghamshireccg.nhs.uk/public/your-services/feeling-unwell/covid-19-vaccination-programme/local-covid-19-vaccination-updates/

4th April 2022 - we apologise but we are having problems with our phones this morning. Our service supplier is working on the matter and we hope to be back soon. In the meantime you could try the KLINIK system (directly above) to communicate any medical issues to the surgery.

17th January 2022 - for status updates on Buckinghamshire vaccination sites please visit - www.buckinghamshireccg.nhs.uk/public/your-services/feeling-unwell/covid-19-vaccination-programme/local-covid-19-vaccination-updates/

9th November 2021 - There is currently a text/WhatsApp scam going around which states that failure to apply for an NHS Covid pass may result in a fine and invites you to click on a link - DO NOT DO THIS - DELETE THE TEXT - this is not an NHS generated communication.

21st October 2021 - THIRD COVID VACCINE FOR IMMUNOSUPPRESSED PATIENTS - we are aware of patients receiving correspondence from NHS centrally about this issue - we are currently taking advice as to how this process will be administered and as soon as we have a way forward we will be in touch with the patients who are affected. In the meantime if you are a patient who falls in this category and have a specialist/consultant it may be beneficial for you to approach them for written confirmation of their advice on your individual case.

24th September 2021 - we have now received 90% of our total order of flu vaccine for the over 65 year old population - clinics have been set up for our patients in this cohort. Please book appointments for these clinics via patient access or the NHS App - www.nhs.uk/nhs-app/ - or by calling reception on 01494 813396 after 10am and 3.30pm to avoid the busiest times of the day.

6th September 2021 - you may have read about the delivery issues with flu vaccine - www.bbc.co.uk/news/health-58446539 - we have been informed of a minimum 1 to 2 week delay which throws a lot of our plans out. As soon as we have some concrete information on delivery dates we will re-open the clinics otherwise please do not call the surgery. Our apologies but it is really out of our control.

31st August 2021 - We have opened up some Flu clinics for the over 65s. If you are a patient within this cohort please phone the surgery for an appointment.

9th June 2021 - Reception at the surgery is now open please wear a mask, remember to socially distance (if there is already someone at the reception counter please wait outside until the path is clear) and please follow the one way system in and out of the surgery - thank you

How to access your COVID-19 vaccination status

You can access your COVID-19 vaccination status through the free NHS App from 17 May. You can access the app through mobile devices such as a smartphone or by tablet. Proof of your COVID-19 vaccination status will be shown within the NHS App. We recommend that you register with the app before booking international travel. Once you have registered for the app please email us on highfield.surgery@nhs.net and inform us so that we can ensure the settings on your record are correct and will enable the vaccination information to be shown.

If you do not have access to a smartphone and know that the country you are travelling to requires COVID-19 vaccination status, you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine. We expect the letter to take up to 5 days to reach you.

• Please do not contact your GP surgery about your COVID-19 vaccination status. GPs cannot provide letters showing your COVID-19 vaccination status.

https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad

**IMPORTANT INFORMATION ABOUT THE COVID-19 VACCINATIONS FOR HIGHFIELD SURGERY PATIENTS

Highfield Surgery staff are pleased to announce that we will begin COVID-19 vaccinations for our patients this week from the Adams Park football stadium in High Wycombe, Hillbottom Road, HP12 4HJ.

Due to the complex nature of the storage and preparation of the vaccine we have been required by NHS England to work at designated registered sites in groups of practices which is why we are currently not allowed to operate from our own practice sites. We will be vaccinating weekly ongoing as long as is required to get the job done.

We have worked extremely hard to put a safe and effective service in place for our residents which will be run by our own nurses, pharmacists, paramedics, GPs and administrative staff from the practice alongside the other practices in our grouping. We are part of a network of practices called Arc Primary Care Network.

We will have fully equipped facilities with registered and qualified staff in place to ensure your safety. The practice and branch surgeries will operate normal service as usual.

We are totally committed to vaccinating all our patient group in line with national guidance on priorities and will start with the over 80s this week. Please do not contact the practice for an appointment, we will begin to send invitations for you to make both your initial and follow up appointment by phone (text or call) this week and ongoing over the next weeks until everyone has been invited. Please make an appointment when requested to allow us to get through our at-risk groups as quickly as possible and to avoid vaccine wastage.

Thank you for your patience as we start to roll out this massive operation and for your ongoing support of the practice. Further information will be given prior to your vaccination.

4^th January 2021

The NHS is now ready to deliver a Covid vaccination programme so those who need it most will be able to access vaccinations as soon as they are available.

A prioritisation list has been produced in order for the vaccine to be delivered to the groups who will need it first. The NHS will contact you when you are eligible to receive the vaccine and provide you with information about the location and date. You will be contacted when it is the right time so please do not contact the NHS to seek a vaccine before then.

There is a local support group available to speak to if you have feelings of isolation and loneliness during the current difficult times - please visit their website for more details - https://wycombe-mutual-aid.org

11th March 2020 - For the forseeable future patients requesting an appointment will be phoned back by the duty doctor to discuss their treatment. We apologise for any inconvenience. If, during the telephone consultation, the GP considers a face to face appointment is necessary then one will be arranged. In these instances the patient only will be admitted to the surgery unless prior agreement is given by the GP first.

This surgery website is used to present all our patients with up to date news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you. 

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information.

Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.

This surgery subscribes fully to the safeguarding guidelines as set out by NHS England. The partner responsible for safeguarding is Dr Jill Deacon. For more information please visit www.england.nhs.uk/ourwork/safeguarding/.

Please do not use email or this website to communicate medical details to a GP.  Due to Information Governance (GDPR) principles, we are unable to reply to emails that contain medical information unless they are sent from a secure NHS site.